Shipping & Return Policy

SHIPPING

wildwonder ships nationwide in the US, including to P.O. boxes. All orders ship via UPS.

We strive to fulfill all orders within 3 business days. Once picked up by the carrier, please allow up to 3-5 business days for delivery. At times, we may experience spikes in volume that lead to increased fulfillment times. We appreciate your patience and are always one email away! 

For any order or address changes, email hello@drinkwildwonder.com within 4 hours of placing your order. Our team will try our best to accommodate all requests. If we have already shipped your order, we are unable to make any changes and you will be responsible for contacting the carrier to re-route the shipment.

MAHJONG PARTY PACK RETURNS

The Mahjong Party Pack is eligible for return within 14 days of delivery, provided the tiles are unopened and shrinkwrap is intact. Once the shrinkwrap has been removed, the set is not eligible for return.

All returns must be authorized in advance. Email hello@drinkwildwonder.com with your order number to request a return. Items sent back without authorization will not be accepted. Return shipping costs are the responsibility of the customer. All eligible returns are subject to a 15% restocking fee.

If your set arrives damaged or defective, email hello@drinkwildwonder.com with your order number and a photo and we'll make it right.